Frequently Asked Questions

Q: Do I need to fast before a blood test?

It depends on the test type. For fasting blood sugar and lipid profile (cholesterol, triglycerides), you must fast for 12 hours. For most other tests like CBC or TSH, fasting is not required. Call us at +212 5227-46048 to confirm.

Q: Do you offer home sample collection?

Yes, we offer home sample collection throughout Casablanca and Bernoussi. Book at least 24 hours in advance by calling +212 5227-46048. This service is available for patients who cannot travel.

Q: Do you accept CNOPS and CNSS insurance?

Yes, TEKlaB is approved by CNOPS and CNSS. We also accept all private health insurances. Bring your insurance card and your doctor's prescription.

Q: When will my test results be ready?

Most common tests (CBC, blood sugar, cholesterol) are ready the same day in the afternoon. Specialized tests (hormones, bacterial cultures) take 2-5 days. You'll receive an SMS when your results are ready.

Q: How can I get my results?

You can get your results in three ways: 1) Pick them up at the lab, 2) Access them via our secure online platform, 3) Receive them by email (if requested).

Q: Do I need an appointment?

No, most tests don't require an appointment. You can walk in during business hours (Mon-Fri 07:30-19:00). For home collection or specialized tests, advance booking is preferred.

Q: How much do tests cost?

Prices follow the national tariff set by the Moroccan Ministry of Health. For insured patients through CNOPS or CNSS, costs are covered according to your insurance rate. Contact us for specific test prices.

Q: Do you offer COVID-19 testing?

Yes, we offer PCR and Antigen tests for COVID-19. Results available in 24-48 hours for PCR and 15-30 minutes for Antigen. Approved by the Moroccan Ministry of Health.

Answers to all your questions about medical tests

Answers to Your Questions

Everything You Need to Know

Common questions about medical tests, prices, insurance, and appointments

Do I need to fast before a blood test?

It depends on the type of test:

Fasting required (12 hours): Fasting blood sugar, lipid profile (cholesterol, HDL, LDL, triglycerides)
No fasting required: Complete Blood Count (CBC), thyroid hormones (TSH), most other hormones

Tip: Call us at +212 5227-46048 to confirm requirements for your specific test.

Do you offer home sample collection?

Yes! We offer home sample collection throughout Casablanca and Bernoussi.

How to book:

Call us at least 24 hours in advance
Phone: +212 5227-46048
WhatsApp: +212 5227-46048
Available for patients who cannot travel
Additional fees may apply depending on distance

Do you accept CNOPS and CNSS insurance?

Yes, we are approved by:

CNOPS (National Fund of Social Welfare Organizations)
CNSS (National Social Security Fund)
All private health insurance companies

What to bring:

Your health insurance card
Your doctor's prescription
National ID card

When will my test results be ready?

Delivery time depends on the test type:

Same day (afternoon): CBC, blood sugar, cholesterol, urinalysis
24-48 hours: Most hormones, liver and kidney function tests
2-5 days: Bacterial cultures, specialized tests
5-7 days: Biopsies, genetic tests

You'll receive an SMS when your results are ready!

How can I get my results?

Three ways to get your results:

In person: Pick up at the lab during business hours
Online: Secure access via our online platform (you'll receive a link and code)
Email: Secure PDF delivery (if requested)

Complete confidentiality: All your results are protected and encrypted

Do I need an appointment?

No, most tests don't require an appointment!

You can walk in during: